Privacy Policy

Quick Overview

This https://gamezenia.com, ("Website") is owned, developed, and operated by Gamezenia ("Gamezenia," "we" or "us"). The policies that are mentioned below are applicable to this Website https://gamezenia.com, and its products.

General Statement

Gamezenia is committed to protecting the privacy of its users in all aspects. With a goal to offer the best internet experience to its Users which is both fun and secure. Few of our services are offered for free, though you may need prior registration to participate in the games we offer. The information about the Users is collected by Gamezenia from the data supplied only by the Users.

Before submitting any information to the Portal, kindly read the following Privacy Policy for a detailed explanation of how your personal information shall be treated by us. By utilising the Portal, you give your implied consent towards the use, collection, disclosure, and transfer of your personal information solely for the purposes outlined in this Privacy Policy.

Collection of Information

We collect information, only voluntarily submitted by our Users to the Website in order to assist us in responding to various requests from the respective Users. We are dedicated to protecting the privacy of all Users of our website, except as disclosed below. We do not sell, barter, give away, rent, or permit a third party to use your personal information, in the case your data reaches any third parties, the same shall be mentioned down under.

Use of Personal Data

To make use of the vast array of Facilities and services offered on the Portal, Users shall be required to provide certain personal information to complete the registration process to avail of the different services of Gamezenia. These include:

Basic Information Required

• Location
• Username
• One Time Password
• Email address
• Phone Number

Additional Information for Verification

In addition to the above information, in the process of providing you with access to the Services, and the features offered through the Portal and to verify your identity, you may be required to furnish additional information, including your:

• Permanent Account Number
• Aadhar Card Number

Important: Gamezenia shall not collect any information or contact any given number directly for personal use. The purpose behind collecting this information from the users is to ensure the secure transfer of funds from their banks to the in-game wallet and vice versa (if needed). Any information you provide will not be used for other commercial purposes and will not be forwarded to any third party for their usage.

Third-Party Service Providers

Further details such as your Bank Account Number, and KYC Details may be collected by, or shared with our third-party payment gateway service provider, Cashfree, to verify, and process your payments as you avail of any of our services so rendered on this website.

We use third parties, subsidiaries, affiliates, and business partners to perform functions such as transactions, marketing, advertising, remarketing, etc., on our behalf. These entities may be provided limited or full access to the User's personal information which are needed to perform their functions and are under a legal obligation in terms of any personal information collected from this Website.

Legal Disclosure

We may also use or disclose our User's personal information if required/obligated to do so by law or to assist in law enforcement if that is necessary:

• To conform with the law or comply with legal process served on us or the Website
• To protect and defend our rights or property, the Website, or our Users
• To urgently act under circumstances to protect our safety and that of our affiliates, agents and the users of the Website or the public in general

Use of Cookies

Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (only if you allow) that enable the sites or service provider systems to recognize your browser to capture and remember certain information.

We use cookies to understand and save your preferences for future visits and compile aggregate data about site traffic and site interaction so that we can offer a better site experience in the future.

Information Collection Through Cookies

To improve the effectiveness and usability of the Portal for our Users, we use "cookies", or similar electronic tools to collect information to assign each visitor a unique random number as a User Identification (User ID) to understand the User's interests using the identified computer.

Unless the User voluntarily identifies himself/herself (e.g., through registration), Gamezenia has no way of knowing who the User is, even if we assign a cookie to the User's computer. The only personal information a cookie can contain is information supplied by the User.

IP Address Collection

Gamezenia's web servers automatically collect limited information about the User's computer's connection to the Internet, including the User's IP address, when the User visits the Portal. (User's IP address is a number that lets computers attached to the Internet know where to send data to the User -- such as the web pages viewed by the User).

The User's IP address does not identify the User personally. Gamezenia uses this information to deliver its web pages to Users upon request, to tailor its Portal to the interests of its users, to measure traffic within the Portal and let advertisers know the geographic locations from where Gamezenia's visitors come.

Disclosure of Data

Gamezenia may share information as provided by you and data concerning usage of the Amusement Facility and participation in Gamezenia's curated Games with third-party service providers like Appsflyer, Cashfree, etc., for data analytics or other similar purposes, like processing data, providing & improving the services and helping Gamezenia serve you better.

Gamezenia shares data with Appsflyer, who is their advertising agent, to utilise the data, and cookies and provide relevant advertisements to the users only for promotional matters.

By using the Portal, you hereby expressly agree and grant consent to the collection, use and storage of this information by Gamezenia and further reserves the right to share, disclose and transfer information collected hereunder with its affiliates solely for the purpose of services availed by Users.

Links to Other Websites

Gamezenia may include links to its other websites, which are also owned and curated by Gamezenia Technologies Private Limited. Such websites are governed by their respective privacy policies, which are beyond Gamezenia's control.

Once the User leaves Gamezenia's servers (the User can tell where he/she is by checking the URL in the location bar on the User's browser), the use of any information provided by the User is governed by the privacy policy of the operator of the site which the User is visiting. Gamezenia is not responsible for the privacy practices or the content of such websites.

Data Security

All information gathered on Gamezenia is securely stored within the Gamezenia-controlled database. The database is stored on servers secured behind a firewall; access to such servers is password-protected and strictly limited, based on a need-to-know basis.

However, we understand that as effective as our security measures are, no security system is impenetrable. Thus, we do not guarantee the security of our database, nor can we guarantee that the information you supply will not be intercepted while being transmitted to us over the Internet.

By using the Portal, you understand and agree that your information may be used in or transferred to countries other than India.

Advertising and Communications

Gamezenia may present information to its online advertisers -- to help them understand our audience and confirm the value of advertising on the Portal -- it is usually in the form of aggregated statistics on traffic to various pages within our site.

When you register with Ludo Empire, through Gamezenia's newsletter, we may contact you from time to time about our games, and new content to provide inputs about the Amusement Facilities or other services availed by you or to inform you of which we believe may benefit you, via in-app push notifications, emails, SMSs.

Fraudulent Communications Warning

Several deceptive emails, websites, blogs etc. claiming to be from or associated with Gamezenia may be circulating on the Internet. These emails, websites, blogs etc. often include our logo, photos, links, content, or other information.

Some emails, websites, blogs, etc. call the user to provide login name, password, etc. or that the user has won a prize/gift or provides a method to commit an illegal/unauthorized act or deed or request detailed personal information or a payment of some kind.

The sources and contents of these emails, websites, blogs, etc. and accompanying materials are in no way associated with Gamezenia. For your protection, we strongly recommend not responding to those emails or using their websites, blogs, etc.

Conditions of Use

Gamezenia does not warrant that this portal, its services, or email sent by us or on our behalf will be free from virus attacks. On such event, Gamezenia will not be liable for any damages of any kind arising from the use of this portal, including, but not limited to compensatory, direct, indirect, incidental, punitive, special, and consequential damages, loss of data, goodwill, business opportunity, income or profit, loss of or damage to property and claims of third-party.

In no event will Gamezenia be liable for any damage that is over in an amount of INR. 100/-.

Guidelines for Children

Anyone under the age of 18, is not allowed by law to use the services of this website, and if there is any issue that arises from this, it shall be null and void.

Retention of Data

Your personal information may be retained and may continue to be stored with us for lifetime until:

• The relevant purposes for the use of your information described in this Privacy Policy are no longer applicable to us, or
• You email us at info@gamezenia.com and explicitly ask us to erase all your data on demand, or
• We are no longer required by applicable law, regulations, contractual obligations, or legitimate business purposes to retain your personal information or retention of your personal information is not required for the establishment, exercise, or defence of any legal claim.

Applicable Law & Jurisdiction

By visiting this Portal, you agree that the laws of India, and respective jurisdictions, without regard to its conflict of laws, and principles, govern this Privacy Policy and any dispute arising in respect hereof shall be subject to and governed by the Alternative Dispute Resolution process set out in the Terms and Conditions.

Updating Information

You will promptly notify Gamezenia if there are any changes, updates, or modifications to your information. Further, you may also review, update, or modify your information and user preferences by logging into your Profile page on the Portal.

Last Updated

Our Privacy Policy was last updated on 01/09/2025.